Last Updated: November 1, 2025
At Sundooq, we care deeply about your privacy. This policy explains how we collect, use, and protect your personal information when you visit or shop on our website.
Information We Collect
We collect limited information to process your orders and improve your shopping experience, including:
- Name, email, phone number, and address
- Payment details (securely processed via trusted gateways)
- Browsing data such as IP address and preferences
Your information is used only to fulfill orders, provide customer support, and send updates if you’ve opted in.
How We Use Your Information
- To process purchases and deliver orders
- To personalize your experience on our website
- To send relevant updates or promotional offers (only if subscribed)
- To comply with UAE laws and prevent fraudulent activity
We never sell or rent your personal data to third parties.
Cookies
We use cookies to enhance your browsing experience. Cookies help remember your preferences and improve site performance. You can disable cookies in your browser settings at any time.
Data Protection
All personal information is stored on secure servers. Payments are processed through encrypted and PCI-compliant platforms such as Shopify and authorized UAE payment partners. We only share necessary details with trusted third parties (delivery services, payment processors) to complete your order.
Your Rights
Under the UAE Personal Data Protection Law (PDPL), you have the right to access, correct, or delete your personal data and to withdraw consent for marketing communications. For any requests, please contact hi@sundooq.me.
Updates to This Policy
We may update this Privacy Policy to reflect legal or operational changes. The revised version will always be available on this page.
Sundooq Promise
At Sundooq, your privacy is part of our promise of care and trust. Every click, every purchase, and every story shared with us is protected — thoughtfully, securely, and with integrity.
Contact Us
hi@sundooq.me
Al Habtoor Complex 79, Al Qusais III, Dubai, United Arab Emirates.
